1. Acceptance of Terms
By accessing or using the Red Thread Library website, purchasing a membership, downloading
resources, or using any related service, you agree to be bound by these Terms and Conditions.
If you do not agree, you should not use the website or any Red Thread Library content.
These terms apply together with our Privacy Policy and any additional terms presented at the point
of purchase, enrolment, download, or access.
2. Eligibility and Accounts
You must be legally able to enter into a binding agreement in your jurisdiction to use this website
or purchase a membership. If you create an account, you are responsible for maintaining the confidentiality
of your login details and for all activity that takes place under your account.
- You agree to provide accurate, current, and complete information.
- You must not share your account with others unless a plan expressly permits multi-user access.
- You must notify us promptly if you suspect unauthorised access or misuse of your account.
3. Membership Access and Services
Red Thread Library offers access to digital resources, frameworks, playbooks, templates, guides,
and other learning materials through different membership tiers. Access levels vary by plan and may
change from time to time as the library evolves.
Tier-based access
Explorer, Essential, Professional, and Partner tiers may each include different content, privileges, and usage rights.
Service changes
We may update, add, replace, refine, or retire content and features in order to improve the library or maintain quality.
Access to a membership tier gives you a licence to use the materials under these terms. It does not transfer ownership of any Red Thread content.
4. Fees, Billing, Renewals, and Refunds
Fees for memberships, products, or services are shown at checkout or on the relevant sales page.
By completing a purchase, you agree to pay the applicable amount, together with any taxes, fees,
or charges stated at checkout.
- Billing structure, renewal timing, and plan duration will be as stated at the point of purchase.
- If a plan renews automatically, that renewal basis should be clearly shown at checkout or in your account area.
- Unless otherwise stated in writing, fees paid for digital memberships and digital downloads are non-refundable once access has been granted.
- Where a refund, cancellation window, or special commercial exception applies, it will be stated on the relevant offer page or in writing.
5. Downloads and Permitted Use
Resources made available through the Red Thread Library are for your personal professional use or your
internal business use only, unless we have expressly granted broader rights in writing.
- You may download and use materials for your own learning, planning, or internal application.
- You may not resell, sublicense, republish, redistribute, upload to a public library, or commercially exploit the materials without written permission.
- You may not remove branding, copyright notices, attribution, or proprietary notices from any file.
- You may not present Red Thread material as your own original work.
6. Intellectual Property Rights
All website content, downloads, training materials, branding, text, graphics, frameworks, playbooks,
templates, resource structures, and related materials are owned by Red Thread or licensed to Red Thread,
and are protected by intellectual property laws.
No right, title, or interest in any Red Thread intellectual property is transferred to you except for the limited,
revocable, non-exclusive, non-transferable licence expressly granted under these terms.
7. Acceptable Use
You agree not to misuse the website, services, or content. Prohibited behaviour includes, without limitation:
- sharing paid resources outside your permitted user scope;
- copying or scraping the library at scale;
- using the website for unlawful, harmful, fraudulent, or misleading purposes;
- attempting to interfere with security, access controls, or platform functionality;
- uploading malicious code, bots, or automated extraction tools;
- misrepresenting your affiliation with Red Thread.
We may suspend or terminate access if we reasonably believe these terms have been breached.
8. Website Availability and Changes
We aim to keep the website and library available, current, and useful. Even so, we do not guarantee that
the website will always be uninterrupted, error-free, or available at all times.
- We may perform maintenance, updates, or technical changes without prior notice.
- We may revise content, features, offers, or membership structures as the business develops.
- We are not responsible for delays or failures caused by events outside our reasonable control.
9. Third-Party Links, Platforms, and Tools
The website may include links to third-party websites, payment providers, learning platforms, embedded tools,
or hosted content services. These services operate under their own terms and privacy practices.
Red Thread is not responsible for third-party content, availability, functionality, or policies. You should review
the relevant third-party terms before using those services.
10. Disclaimers
Red Thread Library content is provided for educational, professional development, and business support purposes.
It is designed to be practical and useful, but it does not constitute legal, financial, tax, regulatory, employment,
or other professional advice tailored to your specific situation.
You are responsible for how you apply the content in your business, team, organisation, or professional context.
Outcomes will vary depending on your environment, decisions, and implementation.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Red Thread will not be liable for any indirect, incidental,
special, consequential, or punitive loss or damage, or for any loss of profit, revenue, data, goodwill,
opportunity, or business interruption arising out of or related to your use of the website, services, or content.
To the fullest extent permitted by applicable law, Red Thread’s total liability in connection with any claim arising
from or relating to the website, library, or services will not exceed the amount you paid to Red Thread for the
specific product or membership giving rise to the claim during the twelve-month period preceding the event.
12. Suspension, Termination, and Changes to These Terms
We may suspend or terminate your access if you breach these terms, misuse the service, or create risk for the website,
the business, or other users. We may also update these Terms and Conditions from time to time.
The updated version will be effective when posted on this page unless a later effective date is stated. Continued use
of the website or services after an update means you accept the revised terms.
